Contact information
Contact Us
We're always happy to help with any questions about your order, our products, or anything else related to Stray Fabrics.
Customer Support
Email: hello@strayfabric.co.uk
We aim to respond to all enquiries within 1–2 business days. During busy periods, responses may take a little longer, but we'll get back to you as soon as possible.
Before You Contact Us
To help us resolve your enquiry quickly, please include:
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Your full name
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Your order number (if applicable)
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A brief description of your query
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Photos of any damaged or incorrect items, if relevant
Common Reasons to Contact Us
We're happy to assist with:
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Questions about an existing order
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Shipping and delivery enquiries
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Damaged, faulty or incorrect items
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Refund and replacement requests
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Product sizing questions
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General feedback or suggestions
Frequently Asked Questions
You may also find the answer you're looking for by visiting our:
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Shipping Policy
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Refund & Returns Policy
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Terms of Service
We're Here to Help
At Stray Fabrics, we want every customer to have a great experience. If you have any questions before or after placing an order, don't hesitate to get in touch—we'll do our best to help as quickly as possible.