Contact information

Contact Us

We're always happy to help with any questions about your order, our products, or anything else related to Stray Fabrics.

Customer Support

Email: hello@strayfabric.co.uk

We aim to respond to all enquiries within 1–2 business days. During busy periods, responses may take a little longer, but we'll get back to you as soon as possible.

Before You Contact Us

To help us resolve your enquiry quickly, please include:

  • Your full name

  • Your order number (if applicable)

  • A brief description of your query

  • Photos of any damaged or incorrect items, if relevant

Common Reasons to Contact Us

We're happy to assist with:

  • Questions about an existing order

  • Shipping and delivery enquiries

  • Damaged, faulty or incorrect items

  • Refund and replacement requests

  • Product sizing questions

  • General feedback or suggestions

Frequently Asked Questions

You may also find the answer you're looking for by visiting our:

  • Shipping Policy

  • Refund & Returns Policy

  • Terms of Service

We're Here to Help

At Stray Fabrics, we want every customer to have a great experience. If you have any questions before or after placing an order, don't hesitate to get in touch—we'll do our best to help as quickly as possible.